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Frequently Asked Questions
An image subscription allows you to access a certain number of image and vector downloads for a monthly fee. With a subscription, the unit price of images is much lower than licensing them individually. Check out the plans available.
All images and vectors in the easyFotostock collection are available in all subscription plans. You can start searching for images and/or vectors from the search box that appears at the top of the page.
Video clips are currently not available with any subscription plans.
To see the details of your subscription, log in to your user account to access your “My account” area. The information can be found under the “My subscription” option of the “Useful Links” menu on the side.
You can also access your “My subscription” area from the user menu located at the top of the screen. Once you have logged in, the “My subscription” option will appear in the drop-down menu when hovering over your username.
Once in your “My subscription” area, select the “My plan” option from the left-hand side menu. You will be able to see the details of your subscription plan, the remaining downloads, the date of your next invoice, as well as update your payment information and check your billing information.
The payment of a subscription plan will be made at the time of subscription.
The accepted payment method for subscribing to a plan is by credit and/or debit card.
Monthly renewals of the plan will be charged to the card used to subscribe to it. Renewals are automatically charged when one month has elapsed since subscription or from last payment.
You can check the date of the next invoice for your subscription plan in the “Billing” section of your “My subscription” area.
After subscribing to a plan, you will receive an email with a link to the invoice corresponding to the first month of the plan.
A new invoice will be generated for each new month that the plan is active. You will be able to consult all the available invoices from your “My subscription” area, selecting the “Billing information” option. Only invoices for the last 12 months will be displayed.
Invoices for subscription plans are also available from the “My account” area, selecting the “Invoices” option from the “Useful Links” menu on the right. This way, you can always access your invoices, even if your subscription has been canceled.
For the convenience of our customers, subscription plans are automatically renewed every month from the date of subscription or last renewal, ensuring an uninterrupted access to your monthly downloads. You can see when your next invoice will be generated in your “My subscription” area.
Your subscription can be canceled at any time, from your “My subscription” area, by clicking on the “Cancel subscription” button.
Upon cancellation of your subscription, you will still be able to download any remaining images that you have available in your plan until the end of the subscription period. After the period has expired, the subscription will be cancelled. Downloads will be deactivated and your “My subscription” area will no longer be accessible.
Your subscription invoices will continue to be available from your “My account” area, selecting the “Invoices” option from the “Useful Links” menu on the right.
Once a subscription is canceled and the month has ended, you can re-subscribe to a new plan. When you subscribe to a new plan, your “My subscription” area will be available again and you will be able to see your invoices for the last year in the “Billing information” section.
All images and vectors in the easyFotostock collection are available in all subscription plans.
To search for images and/or vectors available for subscription plans, access the “easySUBSCRIPTION” area from the main navigation menu and use the search box that appears at the top of the page.
Click on the selected image to enlarge it, then click on the “DOWNLOAD HI-RES” option that appears below the image remaining counter of your subscription.
You can download the images in any of the available resolutions.
You can see the number of remaining images available in your subscription from your “My subscription” area, as well as from the enlargement screen of any image.
If you have used up all your available downloads for the month and need more images before your next renewal, you can purchase images outside of your subscription plan by adding them to your shopping cart.
You can also cancel your current subscription plan from your “My subscription” area and subscribe to a new plan in order to enjoy the same price benefits.
If you are interested in any visual content that is not available for subscription plans, you can purchase them individually by adding them to your shopping cart.
You can see or calculate the price of the image or video on its enlargement screen.
If you would like to license only the images, videos and vectors that you need, and at very economical prices, easyBUYING is your best solution. No credits or subscriptions required, you only pay for the image or images you wish to license.
Just add the individual images, videos or vectors you wish to license into your shopping cart. You can see or calculate the licensing fee for each image, video or vector in the enlargement screen.